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“ The staff is always friendly and helpful. I wen tin for an oil change and maintenance check up. I had scheduled an appointment on line. I was able to drop my car off the night before for my convivence. I had a crack in my windshield, I had gotten after I scheduled the appointment and I was so grateful that they were able to take care of it and deal with the insurance. One less problem I had to deal with. I don't do well dealing with those situations. I was very satisfied and relieved. Thanks for outstanding service. I am very grateful that I chose to buy a Subaru. ”
“ I had a great experience purchasing my car from Sunset Hills Subaru! Aaron, my salesman, was friendly, knowledgeable, and made the entire process easy and pressure-free. Kevin, the finance manager, was equally great—clear, efficient, and helped expedite the process. Thanks to both of them, Highly recommend! ”
“ First off, Husein was probably the nicest man I've ever met at a dealership! He listened to my needs and was understanding of the situation I was in. And made sure I knew of everything that was available to me. He communicated what could/couldnt be done and made me feel heard. Second, he made sure to give me similar options just in case I'd fall in love with something else. I came for a Subaru and left in the Mazda of my dreams. Honestly, one of the most easiest car buying decisions I've made. I feel safe in my vehicle and that was my main priority and all the extras I wanted were already included. I'm so very happy with my purchase. ”
“ Robert Smith, Jon Garcia, and Richard Nguyen , & Donovan in the Service Department made our purchasing simple and stress free! Everything from our online pre-approval process, to our Test Drive, to our purchasing was completed smoothly and easily! Robert, Jon, & Richard truly went above and beyond to support us in this process, exhibiting ultimate customer service in everything they did! Plus our daughters loved the dealership dogs! ”
“ Outstanding Service! Sam and Quincy were great to work with. Their internet was down and I was given a free loaner for the warranty covered repair. Great communication from Sam and others. I always recommend Sunset Subaru! ”
“ Wonderful new car check up and a great overview by Matt of my new car. Love the pups! The service people are so kind. Highly recommend. Good seating and drink bar while you wait for service. I purchased my car from Darius and he was wonderful! I felt as if I was treated with respect, unlike the ‘little lady’ treatment I got at other car brand dealers. ”
“ Because of a little research beforehand, and this guy, Rob Canell, I drove a new 2025 Crosstrek home! The multidirectional headlights were amazing as I navigated US HWY 160. They illuminate 180 degrees of the roadway, and that helps a lot where deer are a common occurrence. The huge control display is so easy to use! I was able to change heat settings, listen to my Apple Podcast, or find a local radio station with ease. The interior is comfortable too. A bonus of the experience was being able to take our Louie inside while we made our purchase. Sunset Hills Subaru’s work to help pets find homes is even more the reason to shop for your vehicle there! The staff gave lots of pets to our Louie, which he loved! Thanks to Rob and everyone who helped us with our new Crosstrek! As you can see, Louie was glad to have a day off the day after the big purchase. Thanks from Margaret, Karl, and Louie ”
“ The staff at Sunset Hills Subaru are great! Never felt pressured, they allowed me to take my time and think about my purchase. My Product Specialist (sales person), Joe Grayson was excellent to work with. I highly recommend going to Sunset Hills Subaru and asking for Joe if you are in the market for a new Subaru!. Two thumbs up! ”
About
Sunset Hills Subaru
Welcome to Sunset Hills Subaru, your premier destination for all things Subaru in Sunset Hills, Missouri. Located conveniently at 10100 Watson Rd, Sunset Hills, MO 63127, this dealership stands out with its commitment to exceptional customer service and a passion for automobiles.
What truly sets Sunset Hills Subaru apart is the consistent feedback from satisfied customers. Numerous reviews highlight the helpful and friendly staff who strive to make every visit a pleasant experience. Sheila Wells, a delighted customer, shared her relief after they took care of her cracked windshield and managed the insurance—all while she appreciated the seamless oil change and maintenance check. This level of service clearly provides peace of mind for those who may find navigating car-related issues daunting.
In the process of purchasing, customers have also found a warm, pressure-free environment. Meyers Home praised his salesman Aaron for his friendliness and knowledge, stating the entire car-buying journey felt effortless. Along with Kevin, the finance manager, the duo’s ability to expedite the process stands as a testament to how customer-focused this dealership is.
The staff's dedication to truly understand customer needs resonates deeply with buyers. Daisy Sewell's experience with Husein emphasizes that personal touch—he listened, empathized, and provided options tailored to her desires. This connection not only helps buyers like Daisy feel heard but also ensures they leave satisfied, sometimes with vehicles they never anticipated buying, like a Mazda in her case.
Moreover, the teamwork at Sunset Hills Subaru is commendable. Andrew Boerschig indicated that from the online pre-approval to the test drive, Robert, Jon, Richard, and the service team made the purchasing process easy and stress-free. Their comprehensive approach, coupled with engaging touches like dealership dogs, adds an element of warmth that enhances the car-buying experience.
In every interaction, whether for routine maintenance or a new purchase, the customer service shines, as evidenced by Fred Miller’s review. He highlighted their readiness to provide a loaner vehicle when technical issues arose, showcasing a commitment to keeping customers on the road without hiccups.
Sunset Hills Subaru exemplifies what it means to put customers first while providing an extensive range of models and services. Whether you are seeking a new Subaru or just need routine maintenance, you can trust that this dealership will offer not just cars, but an experience defined by reliability and care.
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